Privacy Policy

Domaine Simone Sàrl (hereinafter "the Estate", "we", "us") attaches particular importance to the protection of the personal data of its customers and visitors. This privacy policy aims to inform you, with full transparency, about how your data is collected, used, stored, and protected, in accordance with the Federal Act on Data Protection (FADP) and its implementing ordinance (DPO).

Domaine Simone Sàrl
c/o Natalio Cano
Rue de la Colline 16
1205 Geneva, Switzerland

IDE / VAT Number: CHE-276.963.736 TVA

Privacy contact: info@domaine-simone.ch

In the context of the use of the site and the commercial relationship, the Estate may collect the following data:

The Estate does not collect any sensitive data (health, political or religious opinions, etc.) in the normal course of its business.

Your data is processed for the following purposes:

1. Order management: processing, billing, delivery, after-sales service;
2. Customer relations: responding to inquiries, handling complaints (breakage, oenological defects);
3. Commercial communication: newsletter, Estate news, event invitations — only with your explicit consent;
4. Legal compliance: age verification, accounting and tax obligations;
5. Site improvement: traffic statistics, optimization of the user experience (via cookies, see Article 7).

The processing of your data is based on:

• the performance of the contract (order processing, delivery);
• your consent (newsletter, marketing communications);
• compliance with legal obligations (billing, VAT, age verification);
• the legitimate interest of the Estate (service improvement, site security).

Your data may be shared with:

• Swiss Post (carrier), for the execution of the delivery;
• Payment providers (credit card, Twint), for the secure processing of transactions;
• Technical providers (site hosting, CRM tool), strictly within the limits necessary for their mission;
• Competent authorities, if a legal obligation requires it.

The Estate never sells, rents, or shares your data for third-party commercial purposes without your explicit consent.

The site uses cookies to:

• ensure its proper technical functioning (essential cookies);
• measure the audience and improve the user experience (statistical cookies);
• where appropriate, personalize content or advertisements (marketing cookies, subject to consent).

You can manage your cookie preferences at any time via the dedicated banner displayed during your first visit, or through your browser settings.

In accordance with the FADP, you have the following rights regarding your personal data:

• Right of access: obtain a copy of the data concerning you;
• Right to rectification: correct inaccurate or incomplete data;
• Right to erasure: request the deletion of your data, subject to legal retention obligations;
• Right to object: object at any time to the use of your data for direct marketing purposes;
• Right to data portability: receive your data in a structured and readable format;
• Withdrawal of consent: at any time, without retroactive effect.

To exercise these rights, you can contact the Estate at the following address: info@domaine-simone.ch

A response will be provided to you within a reasonable timeframe, in accordance with the law.

The Estate implements reasonable technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure, notably through:

• encryption of payment transactions (delegated to a certified third-party provider);
• restricted access to data within the organization;
• regular updates of the technical tools used.

If certain technical providers (hosting, CRM tools, payment) process data outside of Switzerland, the Estate ensures that these transfers respect an adequate level of protection, in accordance with the requirements of the FADP (countries recognized as adequate by the Federal Commissioner, or standard contractual clauses).

The site is not intended for minors. In accordance with the legislation on the sale of alcohol, no data is knowingly collected from persons under 16 years of age in connection with an order.

The Estate reserves the right to modify this policy at any time, notably to comply with legal or technical developments. The current version is the one published on the site on the date of consultation.

For any questions regarding your personal data, you can contact:

Domaine Simone Sàrl
info@domaine-simone.ch

You also have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) if you believe your rights are not being respected.